Modern Slavery Statement

Pimlico Carpet Cleaning Modern Slavery Statement

Pimlico Carpet Cleaning is committed to conducting all aspects of its business ethically and with integrity. We recognise our responsibility to prevent modern slavery, human trafficking, forced labour, and exploitation within our operations and supply chains. This statement sets out the steps we take to identify, mitigate, and address risks related to modern slavery.

Our Zero-Tolerance Policy

We operate a clear zero-tolerance policy towards all forms of modern slavery and human trafficking. This applies to every aspect of our business, including our directly employed staff, agency workers, contractors, and all organisations within our supply chain. We will not knowingly engage with any party that is involved in, or fails to take adequate steps to prevent, modern slavery or exploitation.

All employees and managers are expected to uphold this policy as part of their professional conduct. Any breach is treated as a serious disciplinary matter and may result in termination of employment or contract. Where appropriate, we will also report concerns to relevant authorities.

Our Business and Supply Chain

Pimlico Carpet Cleaning provides carpet and upholstery cleaning services to residential and commercial customers. Our supply chain includes providers of cleaning products and equipment, personal protective equipment, vehicles, maintenance services, uniforms, and certain outsourced services.

We understand that some areas of our supply chain may present higher risk, particularly where goods or materials originate from regions with weaker labour protections. We are committed to ongoing assessment and improvement of our approach to these risks.

Supplier Standards and Audits

We expect all suppliers to share our commitment to preventing modern slavery. As part of our supplier onboarding and ongoing management, we:

Require suppliers to confirm adherence to all applicable labour laws, including those related to forced labour, child labour, and human trafficking.

Ask suppliers to demonstrate that they have policies and procedures in place to identify and manage modern slavery risks within their own operations and supply chains.

Reserve the right to conduct audits or request evidence of compliance, such as details of worker protections, recruitment practices, and grievance mechanisms.

Where we identify potential risks or non-compliance, we will work with suppliers to develop corrective action plans with clear timelines. If a supplier is unwilling or unable to demonstrate progress, we may suspend or terminate the relationship.

Training and Awareness

We are committed to raising awareness of modern slavery among our team. Relevant staff receive guidance on recognising signs of exploitation, understanding our policy, and using the appropriate channels to raise concerns. We reinforce our expectations through induction, periodic updates, and managerial briefings.

Reporting Channels and Whistleblowing

We encourage employees, contractors, suppliers, and other stakeholders to report any concerns or suspicions of modern slavery or unethical labour practices. Concerns can be raised through line managers or senior management. Reports can be made confidentially, and we do not tolerate victimisation or retaliation against anyone who raises an issue in good faith.

All reports are taken seriously and investigated promptly and impartially. Where concerns are substantiated, we will take appropriate remedial action, which may include engaging with affected individuals, addressing failures with suppliers, and where necessary informing relevant authorities.

Ongoing Monitoring and Annual Review

We recognise that tackling modern slavery is an ongoing process. We regularly review our policies, risk assessments, and supplier controls to improve our approach. At least once a year, senior management reviews this Modern Slavery Statement and the effectiveness of our actions, considering any incidents, new risks, or changes in legislation or best practice.

Following each annual review, we update our procedures where necessary and communicate any significant changes to relevant staff and suppliers. This statement is approved by the management of Pimlico Carpet Cleaning and will be reviewed and updated annually to reflect our continued commitment to preventing modern slavery and protecting human rights throughout our business and supply chains.